Within the Netherlands we ship with PostNL, this ensures delivery next day (98.5%).
For shipping within the Netherlands, the shipping costs are € 5. We do not charge shipping costs for all orders in the Netherlands above € 50.
Once you have placed your order, we do everything we can to deliver you a perfect product. If you are nevertheless not satisfied with (part of) your order, you can report it back within 14 calendar days after receipt of the order by sending an email to [email protected]. Return shipments must be notified in advance to FIE&VIC. These are only accepted if return instructions from FIE&VIC have been carefully followed.
Please note that:
- Returns must have their labels attached
- Returns must be in their original package
- Returns will not be accepted if they are:
- Worn or washed
- Damaged and/or repaired
- Have not been used or treated in accordance with their instruction.
Returns are only accepted if return instructions of FIE&VIC are closely monitored. The warranty is void if the clothes are worn and/or washed. Returns are only accepted if the packaging (including labels) of the article is undamaged. The costs for returns and packaging are at your expense.
When returning items, according to the return instructions, FIE&VIC will within 30 days pay back the amount paid. If the size or color of the item you ordered is not good, you can always swap this article. Exchange takes place on the basis of shared postage.