Shipping & Returns
Shipping is free of charge in the Netherlands. Within the Netherlands we ship with PostNL, this ensures delivery next day (98.5%).
We do our utmost to deliver the quality items of your choice to your home. Nevertheless it might happen that you are not fully satisfied with your purchase. You can always return your purchase within 14 calendar days and we will give a full refund of the item price.
Returns must be reported to Fie & Vic beforehand. Please note that:
- Returns must have their labels attached
- Returns must be in their original package
- Returns will not be accepted if they are:
- Worn or washed
- Damaged and/or repaired
- Have not been used or treated in accordance with their instruction.
Returns are only accepted if return instructions of Fie & Vic are closely monitored. The warranty is void if the clothes are worn and/or washed. Returns are only accepted if the packaging (including labels) of the article is undamaged. The costs for returns and packaging are at your expense.
When returning items, according to the return instructions, Fie & Vic will within 30 days pay back the amount paid. If the size or color of the item you ordered is not good, you can always swap this article. Exchange takes place on the basis of shared postage.